New England Biolabs Canada
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Technical Support

Our technical support model is unique as it utilizes most of the scientists at NEB. Several of our product lines have designated technical support scientists assigned to servicing customers in those application areas. Any question regarding a product is could be dealt with by one of the technical support scientists, the product manager who is the scientist responsible for manufacturing the product, a product development scientist who may have helped develop the product, or by a researcher who uses the product in their daily research. As such, customers are supported by scientists and often experts in the product or its application.

Request NEB Technical Support:

Use the following form to request technical support from NEB Canada, or Call: 1-800-387-1095 (Monday - Friday 9:00AM - 5:00 PM EST).


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