New England Biolabs Canada
Shipping and Ordering Information

Shipping Conditions

New England Biolabs products are shipped on bio-degradable wet ice packs in Styrofoam containers. This packaging system is certified to maintain the temperature at or below 4oC for up to 36 hours. As part of NEB's environmental awareness program, the CFC-free Styrofoam containers are recyclable.


Shipping Charges

Web ( and NEB Freezer Program Orders:

Phone, fax and email orders:


Ordering and Hours of Operation

New England Biolabs Ltd.'s hours of operation are Monday through Friday, 9:00 to 5:00 Eastern Standard Time. Orders that are received (Monday through Thursday) before 3:00 PM (E.S.T.) will be sent out for next day delivery. Products are not shipped for overnight delivery on Fridays. Orders will be accepted by:


Contact Information

Greater Toronto Region:
Phone: 905-665-4632 (4NEB)
Fax: 905-665-4635

Rest of Canada:
Toll free: 1-800-387-1095
Toll free fax: 1-800-563-3789



Credit Card Orders

New England Biolabs accepts both MasterCard, VISA and AMEX credit cards.

MasterCard and VISA credit cards


Toll Free: 1-800-387-1095

Fax: 1-800-563-3789

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Contents ¬©New England Biolabs Ltd.  New England Biolabs Ltd. is the exclusive Canadian distributor for Cell Signaling Technology, Inc.  New England Biolabs, Inc. is an ISO 9001 certified company.